PRIVICY POLICY
What we do with your information
At Rit Designs Leeds, we recognise that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read our privacy policy carefully and review periodically as it may change from time to time.
Privacy commitment
The Rit Designs Leeds website is owned by Rit Designs Leeds. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes.
We use your personal information to support and enhance our relationship with you and we do not share any of your information with anybody else.
Consent
Your use of the Rit Designs Leeds website and any disclosure of personal information through the website signifies your consent to us collecting and using personal information about you in accordance with this privacy policy.
Information about you
When you register to purchase products through the Rit Designs Leeds website we ask for information such as your name, e-mail address, postal address, and contact details. Rit Designs Leeds then keeps a record of this information.
If you place an order with us and elect for us to store your credit or debit card details, Rit Designs Leeds will keep a record of those details. For more information about how credit and debit card details are stored and used by Rit Designs Leeds, please read `how we protect information` below.
We keep a record of any purchases you make from the Rit Designs Leeds website. This means we can help to deal with any queries or problems you may have, and ensure that information that we send to you is relevant.
We keep a record of any e-mail correspondence you send us so we can track any problems or concerns you may have with any part of the website.
If you contact Rit Designs Leeds by telephone we may record, store and use that call for future training or business purposes. This includes, without limitation, use for the purpose of a dispute resolution and/or complaints management.
We will also ask you questions at registration, and from time to time by email. This information will be used to improve your experience of shopping with Rit Designs Leeds. You do not have to answer these questions, but if you do you this will help us to communicate with you in a more relevant way.
If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can do so by contacting us in accordance with the information provided within `further information` below.
How we use your personal data
All the information we collect through our website or through correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
- Supplying goods and services to you and for customer administration.
- Planning and managing Rit Designs Leeds business activities, including analysis of customers shopping habits, product and style preferences.
- Technical administration of our website.
- Research.
- Providing you with information about the services we offer.
- Letting you know about offers and news from Rit Designs Leeds.
Circumstances in which we may share your data with others
In the instance that we are requested by the police or by a regulatory or government authority investigating illegal activities whilst using the network.
Managing your data
We may monitor and review communications on our content management system, solely for the purposes of ensuring that your orders are managed appropriately by our customer service team, and in accordance with the terms and conditions that we have in place.
Data over the internet
The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the European Union. If you visit or shop with Rit Designs Leeds, you are agreeing and authorising us to process data in this way.
How we protect information
You acknowledge that the internet is not a fully secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) through the internet. Therefore, we are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.
We do not store or process your card details ourselves, they are processed and stored through one of our contracted third party service providers.
Only employees and any third party service providers who need the information to perform a specific job are granted access to personally identifiable information.
Storing your credit and debit card
If you have elected to store your credit or debit card details with Rit Designs Leeds those details will appear automatically on the payments page when you log in and proceed to purchase a product with us. To ensure the security of your credit and debit card details we mask your credit card number on the payment page and only the last four digits of your credit or debit card number, the expiry date of that credit or debit card, the name (as it appears on the card) and card type will be visible to you on the payment page. Of course, we will use all of your card information to process your order but we do not display this information on the payments page to ensure that no one can accidentally see it.
Require a CV2 (card security) number: We will ask you to enter your CV2 number even when using the stored card function.
If you would like to update or amend the credit or debit card details that you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like those details erased from our records, you can do so by contacting us in accordance with the information provided at `further information ` below.
How you can help us protect your information
Please bear in mind that whenever you voluntarily disclose personal information online in non-protected environments, such as, on message boards, through email, or in chat areas, that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Further information
If you have any questions about your personal data or our privacy policy, please contact us at info@ritdesigns.co.uk, or phone us on either 01132829199 or 07786090482.
To see any information we have about you, and to correct any inaccuracies, please write to us at: Rit Designs Leeds, 32 Park Lane, Rothwell, Leeds LS26 0EP
Changes to privacy policy
We reserve the right to change our privacy policy, whilst of course keeping it within the relevant legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times.
Sharing with social networks
If you use buttons that allow you to share products and content with your friends through social networks such as, Twitter and Facebook, these companies may set a cookie on your computer memory. To find out more about these please visit the sites below:-
https://www.facebook.com/about/privacy
https://www.twitter.com/privacy
https://www.google.com/intl/en-GB/policies/privicy/